Terms of Service
Effective . These terms are between you and Outwith Studio LLC, d/b/a bookrun (“bookrun”, “we”).
What bookrun is
bookrun is software for running a business you work in yourself: quoting, scheduling, invoicing, and getting paid. You use it to run your business. We provide the tool; the work, the prices, the promises to your customers and the quality of the job are yours.
Your account
- You need to be 18 or older and able to enter a contract.
- Keep access to your email secure. It's how you sign in.
- One account is for one business. Don't share it with people outside it.
- You're responsible for what happens in your account.
Payments; an important distinction
Money your customers pay you does not pass through bookrun. Card payments are processed by Stripe as charges on your Stripe connected account. You are the merchant of record for your own work. We never hold, control or redistribute your funds, and we take no percentage of them.
That means the commercial relationship with your customer is yours: refunds, disputes, chargebacks and any obligation to do the work are between you and them. If a customer disputes a charge, it's resolved between you, the customer, and Stripe.
Your use of Stripe is also governed by Stripe's own agreement, which you accept when you connect your account.
Sales tax
Tax on your work is yours to determine, collect and remit. Whether what you do is taxable, at what rate, in which jurisdictions, and how often you file are all questions about your business and where you're registered — not questions bookrun can answer for you. We don't look rates up and we don't give tax, legal or accounting advice.
If you turn tax on, bookrun applies the rate you enter to the services you mark as taxable, shows the resulting amounts on your quotes and invoices, and keeps a record of what was charged. That's arithmetic on numbers you supplied. It isn't a representation that the rate is correct, that the services are taxable, or that you're registered anywhere.
Because you're the merchant of record, any tax your customers pay is collected by you and held by you. bookrun never receives it, never holds it, and does not file returns on your behalf. If you're not sure what you owe, talk to your state revenue department or an accountant before relying on anything you see here.
Subscription and billing
- bookrun is a paid subscription, currently $29 per month or $290 per year, after a 7-day free trial.
- Subscriptions purchased on iPhone are billed by Apple through your App Store account and are managed there, including cancellation. We can't cancel or refund an App Store subscription on your behalf; Apple's refund process applies.
- Cancel any time. You keep access until the end of the period you've paid for.
- Stripe's own processing fees on your customers' payments are separate, charged by Stripe, and bookrun adds nothing to them.
- If we change the price we'll give you notice before it applies to you.
Messages sent on your behalf
bookrun sends quote links, confirmations, reminders and invoices to your customers, identified as coming from your business. By using these you confirm that:
- You have your customer's permission to contact them about their job.
- The details you enter are accurate and you're entitled to use them.
- You won't use bookrun to send unsolicited marketing, or to contact people who haven't asked to hear from you.
We may suspend messaging for an account that generates spam complaints. We do this out of caution. Every operator sends through shared infrastructure and one account's behavior affects whether everyone else's quotes arrive.
Your data
Your business's records are yours. You can export everything at any time from Settings, and delete your account and its contents from the same place. What we do with data while you're using bookrun is described in the Privacy Policy.
Acceptable use
Don't use bookrun to break the law, to impersonate someone, to send spam, or to attack the service or the people using it. Do not try to access another operator's data.
Availability
We work to keep bookrun running, but we don't promise it will be available without interruption. We may change or discontinue features. If we discontinue the service altogether, we'll give reasonable notice and time to export your data.
Liability
bookrun is provided as-is. To the extent the law allows, we are not liable for lost profits, lost business, or indirect or consequential losses, and our total liability is limited to what you paid us in the twelve months before the claim.
Nothing here limits liability that can't be limited by law.
Cancellation
You can stop using bookrun and delete your account at any time. We may suspend or close an account that breaks these terms, and we will tell you why where we can.
Governing law
These terms are governed by the laws of Pennsylvania, without regard to conflict-of-laws rules.
Changes
We'll give notice in the app or by email before material changes take effect.
Contact
help@bookrun.app(215) 436-8095
1909 Webster Street, Philadelphia, PA